When I am looking for a product or services, reviews are extremely important. Though I have had the privilege to work with hundreds of buyers and sellers since 1999 who have been extremely happy with the services I provided, it is important that you hear what they have to say to help you decide if I am the real estate broker for you.
We had an excellent experience working with Craig to find a home in the Austin market. He was immediately responsive to any request and very accommodating to our schedule since we were located 3 hours away. He was professional, friendly and very knowledgeable. We were totally comfortable with his expertise about the whole process. He's "no drama" and "no pressure", which we liked. Very solid real estate professional and we will continue using his services and recommending him.
Carolyn Murphy (Cedar Park, Texas) March 23, 2014
We were returning to the Austin area to retire after living in Virginia for forty years. Our selling agent in Virginia did some research among agents in Austin and recommended Craig. Craig was an excellent choice. He sent us Austin housing information to review prior to leaving Virginia, picked us at our hotel when we arrived and continued to provide a selection of available homes that met our criteria. After a week or two and selecting a house to buy, he was very responsive in expediting the closing process, home inspection, etc. Craig always kept us up-to-date about the status of the paperwork involved in a home-sell transaction.
Greg and June (Lago Vista, Texas) March 23, 2014
We were out of town buyers and Craig quickly responded to our need to find a house immediately. He showed us around on a Sunday on last minute notice. He was kind, sincere, and honest. He's been doing this a long time and his expertise showed. I recommend using Craig.
Mike and Jenn Massey (Bee Cave, Texas) March 23, 2014
Craig was our buyer's agent when we first moved to Austin. When we relocated and had to leave Austin in 2014, there was NO doubt who was the best agent to sell our home. Craig has great integrity, he is very dedicated to his customers and is expertly knowledgable about the Austin market.We would recommend him to anyone looking to buy or sell in Austin.
Ken and Sheila Hoeppner (Leander, Texas) March 23, 2014
We were in the market for a new home after almost 12 years in our old one. Craig was very patient and accommodating about all our needs. He went above and beyond to cater to our schedules. His knowledge of the local area, community and processes helped us in finding the right home and completing all necessary paperwork smoothly. We appreciate Craig's recommendation of his colleague who helped leasing out old house. We had so many questions to which Craig always responded in the most timely and anticipatory manner. He is a reliable resource on local businesses which helped us in getting our old home ready to lease. Craig worked around my husband's schedule and met us over weekends. We couldn't have asked for any one better in helping us finding the right home and making it a surprisingly enjoyable and stress free process.
Hemant and Gitanjali Shaw (Austin, Texas) March 23, 2014
Craig's knowledge of the market helped us get into the perfect house for us on our schedule. Also, we really appreciated Craig’s knowledge of contract terms and requirements and detail-oriented nature. He was patient with our questions and attentive to our needs, and was personally involved in every phase of the process from the initial meeting through closing and beyond. Craig is friendly, professional, and easy to work with.
The Taylor Family (Austin, Texas) March 23, 2014
We tried to sell our house back in 2010, and the experience was just miserable. The realtor paid little attention to our house, even letting the for sale sign fall down and did nothing about it. But from the moment we contacted Craig (via our now ex-neighbor as we had since moved out of Austin), he were nothing but professional and honest. We contacted several other realtors but went with our gut and chose Craig. That feeling was more than justified from the way he: - was proactive about informing us about what to expect throughout the process - helped us with pricing, did a good job marketing the house - pre-sale house updates/maintenance - finding vendors, going as far as doing some work himself! - advocated us throughout the sales, contingency, and inspection process - tenaciously followed up on any issues - did everything with us 2000+ miles away in California barely having to do more than sign forms and make phone calls - kept us updated when the closing process stalled due to issues on the buyer's side.
The Reddy Family (Austin, Texas) March 23, 2014
Craig Smyser has worked with me as my Realtor since 2000. He has helped me to buy and sell multiple homes and helped me with complex situations and economies. Craig works harder and smarter than any of the other real estate agents out there. He doesn't waste your time or your money. He makes your home look great and he tells you straight what you are facing. Your online presence will be amazing and the MLS listing and photos will jump out against the others. Your box will not run out of flyers and your flyers will have accurate information. He is responsive to your phone calls, emails and texts, and he knows how to get the deal done. Craig is trustworthy and professional and he looks out for the best interest of his clients at all times. You may be tempted to use your friend or neighbor who just became a real estate agent, but don't. Call Craig. He will do right by you, I promise.
Celeste (Austin, Texas) March 23, 2014
Craig was excellent. Very professional, knowledgeable, responsive, and a good negotiator. He was truthful about everything and was very insightful about all areas of Austin which was a huge help for us being out of town. He also hosted a customer appreciation party for his customers which we never had with any past moves. Overall, he was great and we would use him again and/or refer him to anyone moving to Austin.
The Willcox Family (Bee Cave, Texas) March 23, 2014
Craig was the consummate professional throughout the entire search and buy process. He exhibited masterful knowledge and provided the level of detail needed throughout the various stages.
The Morrison Family (Austin, Texas) March 23, 2014
I truly enjoyed working with Craig, he is the ultimate professional. I chose to use Craig as my realtor because of his expertise not only in the the local Real Estate market but his expertise in teh Steiner Ranch area. He was very easy to work with provided me feedback and suggestions on how best to get my house ready to get on the market and talked very openly about the exisiting competition on the market and price points. He was great with kept me updated on the activty and progress thougthout the entire selling process. Between the calls and emails I always felt I was updated. I confdently recommend Craig to anyone who is needing a buying or selling realtor in Steiner Ranch (an greater Austin). He made selling my house EASY!
Terri (Austin, Texas) March 23, 2014
Craig is detail-oriented and has great communication skills. When we found the house I wanted, he took action immediately and contract to close went very smoothly. I felt very comfortable and confident having Craig represent me - even as a 1st time buyer.
Shelby (Austin, Texas) March 23, 2014
Craig was always very responsive to my needs as a client. He did an amazing job of keeping me informed of the process from start to finish. He took his time to explain things to me when I did not understand certain concepts. He made himself available to me via telephone and e-mail. He made it very convenient for me to sign documents given the fact that I live in San Antonio and he was in Austin and my brothers house was in Manor. He is very professional and has gained my respect. I highly recommend Craig.
Rick Alvarado (Manor, Texas) March 23, 2014
Craig was very helpful and knowegeable in assisting us with the right price to sell our home within a short period of time. We are very grateful to him to help us with our transition out of state.
The Singleton Family (Austin, Texas) March 23, 2014
We found Craig though his website as it has a very easy way to look at homes based on our needs - it was no surprise that he was a former IT guy. His prior experince in IT industry was of great help for us since he presented listings with data driven market analysis. I am a sales executive with a Ph.D. degree and was very impressed with his technical sales skills with statistical market approaches. We flew to Austin to look at homes and he showed us a lot of them that met our general criteria. After looking for a while, he told us he knew what we wanted in a home, but that there wasn’t anything on the market that would meet our needs. We continued to look at homes on that trip, but he was right and we left Austin without a house under contract. He continued to look at homes for us over the next few weeks and we eventually found one that would work. After viewing it online, Craig walked through the house with us on the phone answering all our questions. We bought the house "without actually seeing the house" only based upon his recommendation. He wasn't like any of real estate agents we worked in the past who mostly were not patient with a very sophisticated buyer, my wife. Craig was always patiently described pros and cons with houses available in the market as a neutral third party and whenever we found one we were leaning towards, he didn't hesitate to describe cons with those houses. Finally, we told Criag that we will buy whatever he recommends because we trusted him so much. He recommended one house reluctantly because of the higher listing price than the market value but we took it without hesitation. He helped us pay less than what we were willing to by convincing the seller and its agent that the house wasn't priced right - again, his data driven market analysis paid off. We’ve been in our home for two months and absolutely love it, the neighborhood, and the school.
Young and Eunju (Austin, Texas) March 23, 2014
Craig is one amazing and patient person. We looked at 70+ homes in the Austin and surrounding areas and he made time for us. Talked with us about what to look for. We were looking for our first home and he made it so easy for us. We ended up with the best home for the value and love every minute we spend in it. He was there for us for every step of the way and was the person we relied on when things were out of our control. He was even the one who told us that we had received the loan approval for the loan agency! He keeps in contact with you and makes your experience that much richer. I will recommend him to everyone I know!
Richard and Kristen (Round Rock, Texas) March 23, 2014
I had the huge challenge of not only finding a new place for my family to live, but doing so without having my wife in town to guide me. Craig went out of his way to highlight everything we needed to know when moving a family to the Austin area. He identified the best school districts and neighborhoods, kept us focused on the right communities, and helped narrow our list based on our preferences, not his. And, when the right house did come on the market, Craig made sure we were first in line to see it and make an offer, which means my family now has a place to call home in Austin. Thanks Craig for all your hard work!
The Such Family (Austin, Texas) March 23, 2014
Very professional and knowledgeable of local market, contract/legal details and very prompt and thorough when responding to any questions or concerns. We were extremely pleased. Highly recommend!
Marcelo and Nur (Austin, Texas) March 23, 2014
It was a pleasure to work with Craig. He is very thorough, a great communicator, and extremely professional. I did not worry about any details being overlooked during the process. He provided me with regular updates. I also highly valued Craig's analytical skills, knowledge of the market, and his competence with internet marketing strategy.
Lori (Austin, Texas) March 23, 2014
After interviewing Craig Smyser, we decided that interviewing other real estate agents was not necessary. Craig Smyser truly sets a new standard in real estate. His professional marketing program brought in the buyers quickly. There really is no reason to use any other agent. Craig was accessible all of the time. He was extremely knowledgeable about every aspect of the home selling process. Craig was the most helpful real estate agent we have ever experienced. He remained in constant contact, even after thesold sign went in front of the house. We would recommnend Craig Smyser to anyone who needs real estate assistance. We would like to see Craig licensed in more states so that we could work with him when we sell this house. He is one-of-a-kind, the best at his job. Thanks, Craig, for exceeding all of our expectations.
JoAnn and Mike Louer March 23, 2014
I can’t even begin to imagine that there is another Realtor that is as professional, knowledgeable, and helpful. Your work made a difficult situation easy for my mother and me. The service you provided was invaluable and far beyond what most Realtors would do. Thank you!
Phyllis Gottlieb March 23, 2014
This was the first home I’ve purchased and Craig helped me through every step of the way. He explained the entire process clearly at our first meeting and was diligent about finding the right house for me. He was cheerful, personable, and enjoyable to work with. Top-notch service all the way! I can’t begin to thank you enough for being such a top-notch Realtor. You made my first experience of purchasing a home go so smoothly. Thanks for all the little extras. Mostly, though, I appreciate your warmth and understanding as you eased me through the process. You were kind and professional and I just can’t thank you enough. I’ll share your name whenever I know someone is looking for a terrific Realtor.
Luann Gerth March 23, 2014
Thanks for being prompt with returning phone calls and answering questions that we had. We really appreciate all your services. Your moving van is also a great perk in the moving process.
Frank and Neli Guajardo March 23, 2014
Craig, you did a great job. We had lots of traffic and two offers in less than 3 months in a tough market. You were very professional and very thorough.
John and Jennifer Morgan March 23, 2014
Status Reports and feedback info were unique and very helpful. Staging recommendations and moving truck were added bonuses. Quick responses with emails and calls.Did not expect to sell our house in only 3½ months in such a bad market. Don’t change a thing!
Ann and Aaron Manas (as seller) March 23, 2014
Craig was very patient working with us. He showed us a lot of houses. He was flexible with the times we could meet.
Ann and Aaron Manas (as buyer) March 23, 2014
Craig, you went way above my expectations. I loved that you provided a professional stager and I loved the website that provided buyer feedback. Those two things were my favorite part of your service. Sorry, I’d love to make suggestions, but I don’t know what more you could’ve done. We’ll call for our next move.
Brenda Duncan March 23, 2014
You put a lot of extra effort into this and we appreciate all your help. Your marketing program is excellent; the best one we have seen during the sale of our previous four houses. If anyone needs a referral, we will definitely mention your name.
Manfred and Michelle Roenz March 23, 2014
Craig was patient with our needs and concerns. He provided us with a stager who did a wonderful job helping us prepare our home for the market. We were very pleased with the length of time on the market and the final sale price of the home.
Mike and Alicia Mirabelli March 23, 2014
We are very satisfied with all you did. We couldn’t have been more pleased! You didn’t waste our time showing houses that weren’t of interest. You listened to us and showed us what we wanted in a timely fashion. Thanks for a job well done!
C. Bartucci March 23, 2014
I feel you did an awesome job selling our house. You are an excellent REALTOR® and if we would have stayed in the area, I would have bought a house from you, too. You were upfront about the time it might take to sell the house, and we appreciate that, too. Everything went as smoothly as you said it would. Thanks again!
Jeff and Robin Wlas March 23, 2014
We were overwhelmingly satisfied. As first-time buyers you educated us, informed us, and essentially held our hands throughout the entirety of the purchase process. Any future buyer or seller will, in our opinion, will not truly know what best-in-class service is without first meeting with you. Three weeks into our first home, we already know who we will turn to when the time to buy comes again. Thanks a million, Craig.
Jameson and Jamie Eisnemenger March 23, 2014
We were very impressed with the level of class and knowledge provided from the first interview all the way to after closing. Moreover, you were able to sell our house in less than 30 days. We are truly impressed and pleased and have already recommended you. Thank you!
Bill and Jean Durbahn March 23, 2014
After having problems with a REALTOR® in the past, we had our reservations about dealing with another REALTOR® but your performance was top rated. Thanks for all your effort and hard work.
Geoff and Kelli Lo March 23, 2014
You did an excellent job, thank you so much for everything.
Orlando and Marissa Santos March 23, 2014
Craig is extremely professional. We liked the e-mail updates and advertisement/marketing of the house on the internet/website. Craig responded to all our needs/questions very promptly. We appreciate all he did to help us sell our house FAST!
Name withheld by request March 23, 2014
We had no idea that selling our townhouse would be so easy. We had showings immediately after signing the contract and that was due to your excellent marketing. The marketing you provide is over the top . . . No one else can even compare! You are also very professional which put us at ease. Everything was hassle-free for us. Thanks, Craig!
Tanner and Shelly Faulkner March 23, 2014
Craig provides state-of-the-art realty service, and it works. My property sold in 2 days.
David Saylor March 23, 2014
In the entire process of selling my house, Craig Smyser is very professional, cordial, and highly effective. His recommendations are sound and most useful. He would walk the extra miles to solve a problem and get the job done. His performance is very impressive. I am fortunate to have chosen Craig and grateful for his service!
Stephen Cheng March 23, 2014
You will not find anyone who is more professional or offers better service and knows his market as well as he does. We had never had a better Realtor.
Dennis Gottlieb March 23, 2014
The communication element was the most valuable. You are very good at communicating your program and giving updates of its progress.
Christine Wren March 23, 2014
Previous house we used [a different real estate company] and their services do not even compare to yours.We have already told everyone how you go above and beyond the call of duty! We will always recommend you and will never use another agent again. We truly appreciate your attentiveness and professionalism.
Scott and Natalie Vlna March 23, 2014
Great job in a tough market!
Jenny Stalilionis March 23, 2014
Craig came very highly recommended and we were not disappointed. We couldn’t imagine a more thorough and professional agent to work with. We feel very fortunate to have Craig help in this very important decision.
Jason and Jenny Ketelsen March 23, 2014
Like many, we were nervous and ambivalent about putting our home on the market. Craig was the answer to all our worries and fears. His reputation and track record speak for itself. When Craig puts the For Sale sign on your lawn he is making a commitment to you to get the job done right! His steadfast devotion to his client shines through at all times; whether it be in his never ending marketing abilities or in the fact that he is always approachable and accessible. Our home sold in just 6 days! Then Craig found us our new home 1 week later.
Dave and Aisling Ritter (buyer and seller) March 23, 2014
Your real estate agent is a key member of the team responsible for making sure your transaction goes smoothly. Once you’ve made a sound decision to use Craig Smyser for your home sale or purchase, ensure the rest of the team is up to the task by using his carefully chosen professional associates in legal, financing, and home services.
Steve and Susan Stefanovich March 23, 2014
Craig, I think you did a wonderful job. I will refer you and use you both as a selling and buying agent. Thanks for your help and honesty.
Manfred and Michelle Roenz March 23, 2014
We would definitely recommend you to our family and friends. You are the most professional agent we’ve ever met. You will get the job done!
F.L. and H.L. March 23, 2014
We were extremely impressed with all your hard work pertaining to the sale of our home. You are, by far, the best agent we have ever worked with. Thank you so much!
Chris and Jill Schmitt March 23, 2014
We especially appreciated your honesty and candid feedback regarding our home. You are obviously The Best . . . our home sold before others in the neighborhood. In fact, most are still on the market! Along with top-notch service, you also helped us save money by loaning us the moving truck. We have recommended you to our friends and will continue to do so. Plan on hearing from us the next time we move. Thank you for going above and beyond your competition.
Anthony and Brenda Severino March 23, 2014
We were highly impressed! We would recommend you to anyone we know selling or buying a home. Thanks for making the process so smooth! We really appreciate it.
Brett and Taryn Hobson March 23, 2014
You were a great Realtor! You showed me every property that I requested. You also gave me feedback on all showings for my home. The website is a great tool and communication was terrific.
Kim Brischetto (buyer and seller) March 23, 2014
We were very impressed with the marketing. It made the selling of our home virtually stress-free! Thanks again!
Bill and Christine Kill March 23, 2014
It was great working with you and you made the whole experience very easy and stress-free. Thank you for everything, especially the use of the truck – it saved us money and was a great asset.
Colleen Krebs March 23, 2014
Thank you so much for all your help. You helped make this entire experience a positive one.
Brian and Sue Becker March 23, 2014
Everything was very smoothly done. It was good to know if we had a question that you got back to us immediately with the answer. The use of the truck is an excellent idea. Thank you!
B.F. and S.F. March 23, 2014
We had a very positive experience…you were observant yet let us look through a home – you followed our lead. You didn’t try to persuade us to purchase a home we weren’t totally interested in. Thanks so much for making our first home buying experience a pleasant one.
J.H. March 23, 2014
Craig Smyser is far and away the finest Realtor with which we have ever had the opportunity to be associated. His technical competence and his ability to keep his clients informed of every aspect of the buying and selling experience is unsurpassed. Every question, every problem, and every obstacle Craig either answered or solved in a professional and timely manner. We would highly recommend Craig to anyone with a home to buy or sell.
Andy and Jane Couch March 22, 2014
Great Communication – very confident with your knowledge and your follow-up as well as follow through.Loved your website for showings – status, etc.
Don and Jacquie Crosby March 22, 2014
I would not hesitate to recommend Craig Smyser to handle the sale of your house. His knowledge of the market and expertise in maneuvering through the various aspects to closure of my house was done with unfailing patience and in a courteous manner.
Name withheld by request March 22, 2014
We should have come to you first! Craig, you were hands-on from the start and didn’t need a team working for you and us…You brought us the buyer and you sold our house.
Fred and Lillian Andersky March 22, 2014
Craig, we expected our first home buying experience to be a nightmare. Because of your professionalism, use of technology, and amicable personality, we had a great time choosing and buying a house. Thanks for being our buyer's agent.
Troy and Renda Kiper March 22, 2014
Overall, our entire experience was terrific. The virtual tour was so professional, the time our tour was up on the website was very quick…Our experience with you far exceeded our expectations.
George and Kelly Leicht March 22, 2014
Our RE/MAX experience could not possibly have been better. Craig was always patient with us, and kept us informed each step of the way. Thanks for making this such a pleasant experience.
Jim and Jeanne Smith March 22, 2014
Craig, you were such a huge help to us on the purchase as well as the sale of our home. You were so very professional and knowledgeable. We appreciate your great service and would recommend you to anyone and everyone! Thank you.
Erik and Jennifer Harkey March 22, 2014
Great job start to finish. I appreciated your professionalism and accessibility!
J.K. March 22, 2014
Very professional, easy to access, full of good information. Exceeded my expectations of what a Realtor should do!
Jamie Kral March 22, 2014
Craig did a great job! We should have gone with him first.
Name withheld by request March 22, 2014
Your service throughout the process is second to none. Advice on pricing of our home and negotiation steps on both the home we bought and the house we sold were right on. Use of your moving truck was also very helpful. It was a pleasure working with you.
Marc and Cindy Dupuis March 22, 2014
Craig, thanks for being so easy to work with! We felt very comfortable with you from the beginning, and we appreciate all you did for us. We will definitely recommend you to any of our friends look to buy or sell their home. Thank you, again!
Pat and Teri Boss March 22, 2014
Great to work with and a wonderful first time sale experience. We’d send anyone to you.
Ann and Kent Fleming March 22, 2014
You were very professional taking us to so many homes in our price range. I thank you so much for finding the right home for us. We are very happy here. You were very patient with us and we appreciate your time and talent that it took to help us find our special new home. Thank you.
S.S and S.S. March 22, 2014
We bought AND SOLD our house with Craig within a span of 15 months with great experiences on both transactions.
Andy and Venus Klochak March 22, 2014
We appreciate you being straight forward and your great knowledge of the market and our area.
Jeremy and Jo Hill March 22, 2014
Appreciate the time and knowledge - without question we would recommend your services.
Rick and Christine Cullen March 22, 2014
Communication has been excellent and highly individualized; questions are accommodated every step of the way. The house purchase has been done smoothly because of excellent professionalism from the Realtor. It has been a good experience being a first time buyer. Thanks for the kindness, professionalism, and courtesy, Craig!
YurleneDela-Cruz March 22, 2014
Craig, you really are an excellent agent - professional and always on top of things. I didn’t see another home that had better marketing - all the pictures on the internet, the video, etc. I was very please with everything. It was a real pleasure working with you! Thanks for everything.
Kathy Jacobsen March 22, 2014
The communication was very good between us for any questions that arose. The status reports on your website were timely and extremely helpful and informative.
Dwayne Christoffel March 22, 2014
Since we were out of town, we loved the online status report. It let us really feel ‘connected’. We really appreciated the trips to the house to clean up the loose ends.
Jeff and Margaret Marquis March 22, 2014
You were very helpful, courteous, and professional. I had a previous agent who didn’t do anything except the MLS listing. I know your services and marketing program is what led to my sale. And the use of your truck is a great benefit and incentive.
Danny Sama March 22, 2014
Appreciate all your dedicated assistance to the issues that came up one after the other (roof, sump, toilet) and your advice/explanations on Nehemiah, etc. It is easy to see why you are the top agent in this area. Would definitely recommend you to others.
Hugo and Rachel Chang March 22, 2014
Great job! We appreciate it.
Steven and Julie Rydzewski March 22, 2014
You made our first home buying experience easy, we appreciate everything you did for us. Thanks, Craig!
Jason and Gen Balcerak March 22, 2014
We were impressed with your efficiency in getting the condo on the market and your market program - the virtual tour and internet pictures were excellent. We thank you so much for arranging for the painter and fixing the ground cover. Since we were out of town, your attention to detail and helpfulness was impressive. You always kept us informed and Joe was impressed that when he called, you usually answered the phone. It was great doing business with you and we would recommend you highly. Good luck in your profession. You are truly a professional and trustworthy.
Joe and Linda Taylor March 22, 2014
I think the marketing was outstanding.
J.C.R. March 22, 2014
You did a very good job and helped us out a lot. Thank you very much.
J.P. March 21, 2014
Appreciated greatly inputs on new versus older homes, traffic patterns, and knowledge of foreclosures/short sales.
R.M. Round Rock, Texas March 21, 2014